Product
Early AccessDispatch
Dispatch is the live Ottawa roadside assistance product inside Una Labs. The client path is simple: submit a sample roadside request, sign in as the invited operator, work the request, and send feedback from inside the system.
Overview
What it does
Dispatch starts with direct roadside requests first, then adds live incident visibility so an operator team can react faster without rebuilding the workflow later.
- Roadside requests for fuel delivery, lockouts, jump starts, and tire changes
- Invite-only operator demo with live request movement and incident drill-down
- Client-safe demo loop without exposing admin controls
- Official Ottawa-area incident watch using no-key public sources
Demo flow
How to test it
The first client round should stay on the operator sandbox only. Admin remains private so the demo feels clean and safe.
- Submit a sample roadside request
- Sign in as operator with the credentials you were given
- Complete the flow and send feedback
Operator testing is available by invite. Admin remains private and is not part of the client flow.
Flow
Customer request
A stranded driver opens Dispatch, shares the issue and location, and gets the request into the live system quickly.
Flow
System routing
Dispatch classifies the job, keeps the active state visible, and layers in live incident watch where it helps.
Flow
Operator movement
The operator surface receives the update live, lets the team drill into the event, and keeps status changes readable.
Next step
Want a dispatch-style system for your own operation?
Una Labs can scope a similar live intake, routing, and operator workflow for a local service business that needs faster response and clearer movement.